How renting works

Pick your trailer and dates

Every trailer lists its deck size, load rating, and exactly what your tow vehicle needs — ball size, connector, and whether a brake controller is required.

Booking asks what you're towing with. If your setup doesn't match the trailer, we tell you on the spot instead of at the counter.

We confirm your booking

Your booking goes to us as a request. We check the trailer is free and ready, then email you to confirm.

Nothing is booked until you get that email. If your dates don't work, we'll tell you and help find another time.

Pick up and hook up

Bring your driver's licence. You need to be 18 or older. We go over the rental agreement together and you sign it on the spot.

We walk the hookup with you: coupler seated and latched, safety chains crossed, lights tested, tires checked.

We photograph the trailer with you so there's no argument later about what was already there. Payment and the deposit are taken now.

Bring it back

Return it on the agreed date, swept out and empty. We photograph it again and check it over.

If nothing's wrong, your deposit comes straight back. Late returns and dirty trailers cost extra — both are easy to avoid.